Advocate for your patients at the heart of our hospital system.
Thrive on the forefront of care: right beside your patients.

Blending leading-edge practices with exceptional patient interactions, Phlebotomists in the Department of Pathology and Laboratory Medicine at UCLA Health and David Geffen School of Medicine excel at the highest levels of their profession.

As a UCLA Phlebotomist, you’ll put our new wireless automated patient identification system to work and promote better patient satisfaction during the sensitive act of drawing blood. Across the hospital, our phlebotomists demonstrate incredible attention to detail, excellent dexterity and collaboration across disciplines. Our department has attracted professionals across borders and across the nation. We manage all blood work throughout the UCLA system and approach that responsibility with the utmost compassion and innovation.

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At UCLA Health, we achieve excellence in patient care consistently by following the steps outlined in CICARE.

CICARE is an acronym that describes specific behaviors that are guaranteed to result in excellent communication with patients, families and colleagues.

Every UCLA Health employee, physician and volunteer holds themselves and their colleagues accountable for practicing these six steps with everyone on every encounter.

Click on the above to learn more about CICARE.


Please confirm that you
agree with CICARE

Connect with the patient and their family members by addressing them as Mr./Ms., or by the name they prefer.

Introduce yourself and your role.

Communicate what you are going to do, how long it is going to take, and how it will impact the patient.

Ask permission before examining the patient and anticipate patient and/or family needs, questions or concerns.

Respond to patient and/or family questions and requests with immediacy.

Exit courteously and/or with an explanation of what will come next (or when you will be back to check on them).