Social Work

Help patients and families get the utmost care from our world-class institution.
Build excellence into every patient experience.

Social Workers at UCLA Health and David Geffen School of Medicine are fully integrated members of the care delivery team, collaborating across disciplines to ensure outstanding patient outcomes in a variety of settings.

Serving as both expert clinicians and patient advocates throughout our outpatient, inpatient and partial hospital programs, Social Workers and Discharge Planners help patients access the resources they require–whether within the hospital, the community or their home environments–to facilitate the healing process.

We provide a variety of Social Work services in our three world-class hospitals:

  • Ronald Reagan UCLA Medical Center
  • UCLA Medical Center, Santa Monica
  • Resnick Neuropsychiatric Hospital at UCLA
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At UCLA Health, we achieve excellence in patient care consistently by following the steps outlined in CICARE.

CICARE is an acronym that describes specific behaviors that are guaranteed to result in excellent communication with patients, families and colleagues.

Every UCLA Health employee, physician and volunteer holds themselves and their colleagues accountable for practicing these six steps with everyone on every encounter.

Click on the above to learn more about CICARE.


Please confirm that you
agree with CICARE

Connect with the patient and their family members by addressing them as Mr./Ms., or by the name they prefer.

Introduce yourself and your role.

Communicate what you are going to do, how long it is going to take, and how it will impact the patient.

Ask permission before examining the patient and anticipate patient and/or family needs, questions or concerns.

Respond to patient and/or family questions and requests with immediacy.

Exit courteously and/or with an explanation of what will come next (or when you will be back to check on them).